manufactoring

Crafted with Precision

Our merino wool hoodies are crafted by skilled manufacturers in China, with a focus on quality and precision. We work closely with our partners to ensure that each piece meets our high standards for style and durability.

Material

Premium Merino Wool

Made from 100% merino wool, this hoodie offers exceptional softness, breathability, and natural warmth. It's designed for comfort and style, giving you the perfect blend of luxury and practicality.

shipping process

Cost-effective shipping

We ship our products directly from our supplier in China to your doorstep. This streamlined approach helps us keep costs low while ensuring you receive your order as quickly as possible. Please allow for some extra time for international delivery.

Washing guide

To wash merino wool, start by turning the item inside out and placing it in a mesh bag to protect it from snagging and warping. Use your washing machine's delicate or wool cycle, ensuring the water is cold and the spin is set to low. Add the appropriate amount of Wool & Cashmere Shampoo, and wash the item with similar colors to prevent any dye transfer. Once the cycle is complete, promptly remove the wool item to minimize creasing.

For drying, lay the garment flat in its natural shape on a drying rack or a clean towel—never put it in the dryer. To speed up the drying process, roll the item in a towel to gently squeeze out excess water. Avoid placing the wool near direct sunlight or heat sources, as this could damage the fibers. To finish, use steam to remove any wrinkles, as ironing can crush the natural texture of the yarns.

Frequently asked questions

How long does the shipping process take?

Orders are processed within 1-4 business days for verification, tailoring, and packaging, then shipped directly from our suppliers in China, with delivery usually taking 10-15 business days depending on your location.

Why can't I place an order?

Currently, we only offer shipping within Europe. We are working to expand our delivery options to other regions in the future.

How do I request a refund?

If you're not satisfied with your purchase, you can request a full refund by emailing us with a photo of the hoodie and a brief explanation of why you want a refund. Please note that each customer is eligible for a refund only once.